Privacy Policy

Last Updated January 2024

This Privacy Policy refers to information collected when booking for a service online and in receiving a service from Aldebaran Healing.

INFORMATION COLLECTED

Information collected via booking for a service online includes your contact details (name, phone number, email address, and date of birth), and payment data if you choose to pay securely online. Online payment is through Stripe, a secure Payment Processing Platform. All data is stored by Stripe, and you can find their privacy policy here. In receiving a service from Aldebaran Healing you will provide signed and verbal consent to enter into a contract with Adebaran Healing. As a registered practicing health professional, your practitioner will collect information to provide an ethical and safe service. Your practitioner agrees to comply with the: Privacy Act 2020, Health and Disability Commissioner’s Code of Rights, and Chinese Medicine Council NZ Practice Standards.

Protection of your personal information

We will only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Information during a consultation or treatment will be collected and stored securely in a combination of hardcopy and/or digital form. In entering into a contract with Aldebaran Healing, you (as service user) will agree to consent to your information being stored securely and your confidentiality maintained. All personal information you provide must be true and complete, and you must notify us if there are any changes to your personal information.

How long is information stored for?

We will hold your information for as long as required to fulfill the purposes outlined in this privacy policy unless otherwise required by law. Under The Health (Retention of Health Information) Regulations 1996 NZ, health information must be stored for 10 years.

Communication

If you opt to receive promotional business information, education or news you will receive this via your email account. You can opt out of this at any time by unsubscribing. If you have booked an appointment, you will receive an appointment confirmation email and a appointment reminder email 2 days prior to your appointment via our online booking platform.